Question 1

What is crown reduction?

Accepted Answer

Crown reduction is the careful shortening of selected branches to reduce the overall size and weight of a tree’s canopy while keeping its natural shape. It is often used on large trees where safety, balance, clearance, or wind loading has become a concern.

Question 2

Do you do hedge trimming?

Accepted Answer

Yes. We provide hedge trimming and maintenance for homes, lifestyle blocks, and commercial properties. This includes one-off tidy-ups, height reduction, reshaping, and scheduled maintenance plans to keep hedges neat, dense, and manageable.

Question 3

Can you remove a stump after a tree has been cut down?

Accepted Answer

Yes. We offer professional stump grinding to remove stumps below ground level and leave the area cleaner, safer, and ready for lawn, landscaping, planting, or paving.

Question 4

Will a stump grow back if it is not removed?

Accepted Answer

Some tree species can send up new shoots if the stump is left in place. Proper stump grinding helps reduce the chance of regrowth and makes the space much more usable.

Question 5

What is section clearing?

Accepted Answer

Section clearing involves removing unwanted trees, scrub, overgrowth, and green waste to prepare a site for landscaping, renovations, new builds, fencing, or sale. It is a great option for overgrown sections that need a fresh start.

Question 6

Do you do emergency tree work?

Accepted Answer

Yes. We provide emergency tree work for storm damage, fallen branches, split trees, and urgent hazards. If a tree has become dangerous or is affecting access or safety, we can respond and make the site safe.

Question 7

Do you clean up after the job?

Accepted Answer

Yes. We take pride in leaving sites tidy and manageable. Green waste can be chipped and removed, and mulch can sometimes be left on site if requested.

Question 8

Can you leave the mulch or wood on site?

Accepted Answer

Yes, in many cases we can leave mulch or timber on site if you would like to use it. Just let us know during the quote stage.

Question 9

How often should trees be maintained?

Accepted Answer

It depends on the type of tree, its age, location, and surrounding environment. Some trees benefit from regular annual maintenance, while others may only need attention every few years. We can recommend a maintenance plan based on your property.

Question 10

How soon can you do the work?

Accepted Answer

Timing depends on the type of work, location, and current workload. We aim to respond promptly, especially for urgent or hazardous situations. The best place to start is by getting in touch for a quote.

Question 11

Do I need council permission for tree work?

Accepted Answer

That depends on the location, species, and whether the tree has any special protections. Many jobs can be completed without issue, but if there are restrictions, we can advise you on what is typically required.

Question 12

Can you work around houses, fences, and driveways?

Accepted Answer

Yes. We regularly carry out tree work in confined residential and commercial spaces. We use safe dismantling methods, careful planning, and the right equipment to protect surrounding structures and gardens.

Question 13

How do I book?

Accepted Answer

You can contact Craigs Trees by phone, email, or through the website contact form to arrange a free on-site assessment.

Question 14

Do you work for commercial properties too?

Accepted Answer

Yes. We provide tree services for commercial premises including schools, retirement villages, hospitality sites, body corporates, lifestyle blocks, business parks, and other managed properties. We can also work around access requirements, operating hours, and health and safety needs.

Frequently asked questions